ViewSX module Managed
Business Phone
Turn an external call into client context and accountable follow-through.
Business Phone is a managed product for connecting permitted external calls with client context, transcripts, and accountable follow-through.
Trigger observed
Attach an authorized customer call to the client record and turn an agreed follow-up into a proposed task with its evidence preserved.
Source context remains attached. Action follows the configured Advisor or Operator boundary.
One concrete operating loop
From signal to owned outcome.
- TriggerAttach an authorized customer call to the client record and turn an agreed follow-up into a proposed task with its evidence preserved.
- AI roleAI can transcribe and summarize calls where recording is enabled, then propose linked context and next actions for review.
- OutcomeTurn an external call into client context and accountable follow-through.
Synthetic product proof
See the operating state, not a feature list.
The view below uses deterministic synthetic product data. It illustrates the specific workflow without customer, employee, or partner information.
Availability and pricing
Add the capability to one Business OS.
Business Phone$15 / user / month + telephony usage
Managed
Add Business Phone to your OS