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ViewSX module Managed

Probe

Resolve a device issue through consent-aware remote support and audited AI automation.

Add to your OS See the product state

Probe is a managed remote-support product for consent-aware, audited device assistance. Device-fleet management is a separate product and is not included in current Probe. Device-fleet MDM is planned and is not a current Probe capability.

Trigger observed Diagnose an employee device issue through attended or policy-approved unattended remote support, then retain the resolution and audit trail.

Source context remains attached. Action follows the configured Advisor or Operator boundary.

One concrete operating loop

From signal to owned outcome.

  1. TriggerDiagnose an employee device issue through attended or policy-approved unattended remote support, then retain the resolution and audit trail.
  2. AI roleAI can assist approved diagnostic and remediation workflows with consent, policy boundaries, and an audit trail.
  3. OutcomeResolve a device issue through consent-aware remote support and audited AI automation.

Synthetic product proof

See the operating state, not a feature list.

The view below uses deterministic synthetic product data. It illustrates the specific workflow without customer, employee, or partner information.

Synthetic Probe product view showing Diagnose an employee device issue through attended or policy-approved unattended remote support, then retain the resolution and audit trail.
Probe stateDiagnose an employee device issue through attended or policy-approved unattended remote support, then retain the resolution and audit trail.

Shared operating context

Probe does not work alone.

Availability and pricing

Add the capability to one Business OS.

Support + Probe$299 / organization / month + $10 / device / month
Managed Add Probe to your OS